Disaster Response

For over 24 years The Center has provided Disaster Response services for art collections large and small throughout the country. Whether in response to fire, water, mold, wind, or everyday accidental damage, our trained staff of disaster response professionals can provide dependable nationwide pick-up and delivery services, on-location inventory, triage, photography, and condition reports for private, corporate, and non-profit collections.

The Chicago Conservation Center

Contact The Chicago Conservation Center:
Toll-Free: 1.800.250.6919
Telephone: 312.944.5401
24-Hour Emergency:312.543.1462
Email: info@chicagoconservation.com with photographs of damaged items

DISASTER RESPONSE PROCEDURES

Information requested:
1. contact information
2. location of items
3. date of damage
4. type of damage
5. number of items
6. type/medium of items
7. approximate size of items

Contact The Center by phone or e-mail when a loss occurs. Our Disaster Response Department will process your information and find the most convenient packing and shipping method to get the work here.

We will handle all shipping fees and charge back the actual shipping amount to the client on our written proposal.

Within 14 days, a proposal from the The CCC will be faxed and/or e-mailed, outlining current condition, treatment recommendations, shipping costs, inventory and storage fees, presenting a total cost for restorationservices. We will not begin work until we receive a signed approval.

The CCC provides insurance coverage for work in transit to and from our facility.

Our standard estimated completion time is ten to twelve weeks. This time may increase or be shortened, depending on the volume or work we receive.

Upon completion, receipt of the balance due by check will authorize return shipment or delivery.